Writing and Publishing News from

June 28, 2010

Flakey Writers and the Editors Who Hate Them

Filed under: Writing — Patricia @ 6:03 am

Many mornings, when I face my blank blog page, I don’t have any idea what I will write. Generally within minutes, however, something comes to me. Today, I became aware of my topic while reading one of my many morning emails. The topic has to do with writer reliability and responsibility.

Here’s the deal. When you agree to write a piece for the local newspaper, a magazine or a weekly/monthly newsletter, the editor is counting on you to fill that space. When you go on vacation and decide you can’t pull together your column, you get a bee in your bonnet and choose to no longer contribute or you got busy and just didn’t get it together, you’re letting your editor (and your readers) down.

On the other hand, writers can be flakey. Editors, it is a good idea to always, always have backup material designed to fill space just in case an expected article or column doesn’t show up. You’re the one who is responsible for the publication, after all.

It’s not easy running or managing a newspaper, magazine or even newsletter. Those deadlines can be killers. Just like with the airlines and rental car agencies, a good editor will often overbook. Then, if someone doesn’t meet deadline, they are covered. Of course, then you risk one of your writers being angry because her piece wasn’t used.

It’s not easy being on either end of the writing/editorial spectrum for many reasons. This is just one of them. But it would be easier for everyone involved if writers would take responsibility and be reliable no matter what. When you are getting paid to write something and/or you have committed to contributing a column piece for every issue, it is not fair or ethical to suddenly feign writer’s block. It isn’t cool to claim that you are not inspired to write this week or even to report that you were just too busy to follow through. When you do this, you are letting someone down. You are breaking a promise.

If you know that you can’t write on demand or you don’t want to be tied down to a monthly gig, don’t make any promises. Tell the editor upfront that you may not be able to contribute every month. Of course, this isn’t a very good way to establish a reputation as a reliable freelance writer.

Rather, I’d like to see you:

• write several columns ahead when you do have the time so you are prepared when something comes up.

• set yourself some strict deadlines weeks ahead of the actual deadline so you are always ready with something to submit.

• learn how to quickly transform articles and other material that you have on hand (such as your blog posts) into appropriate columns.

If you are the editor of a newsletter or magazine, be prepared for flaking.

• Double book.
• Get something in writing from your writers.
• Give them a heads up 10 days or so before deadline.

Here’s the deal: it takes a whole heck of a lot more work to create and maintain a good reputation as a writer. But only one sloppy act of undependable behavior could flush it all down the toilet.

This is just one of the points I teach in my Article-Writing course. http://www.matilijapress.com/course_magarticles.htm

June 27, 2010

An Author’s Priorities

Filed under: Book Promotion — Patricia @ 4:33 am

There’s so much to do and so little time in a day. Are any of you finding this to be more and more true? In talking with other authors, it seems that part of the problem is the type of work we do. Most authors have only so many hours in a day that they can actually write something intelligible and meaningful. Creativity seems to have its bounds.

It gets even more dicey for authors who are writing AND promoting books. Ideally, an author sets a schedule of writing during his/her most creative periods—first thing in the morning or late at night after everyone has gone to bed, for example. And that leaves the rest of the day for promotion. Well, except for when you have to work, care for small children, handle household chores and tend to other obligations and responsibilities. I can hear the deep sighs filled with frustration. How does an author do it all?

I’ve been in this business for over 35 years and I keep altering my strategies to keep myself afloat. So far, so good. But it can become difficult, especially when it comes to book promotion.

Have you noticed how many ways there are to promote a book? You read books on the subject, attend lectures, study your various book promotion newsletters and discuss the subject with other authors—oh, there is no shortage of book promotion ideas. In fact, I’m revising my book, “Over 75 Good Ideas for Promoting Your Book,” for a publisher who’s interested under a new title: “Over 100 Good Ideas for Promoting Your Book.” And do you know what? I have closer to 300 ideas.

It’s mind-boggling. How does an author single-handedly use all of the tools available, try all of the ideas and address every member of their readership? It’s impossible. There’s not enough time in an ordinary lifetime. So what does an author do? The best that he or she can.

One of the beauties of my online Book Promotion Course is that it assists the author in discovering his or her strong-points within the realm of book marketing and encourages them to set reasonable priorities. I try to urge authors to find their comfort zone when it comes to promoting their books and then to push at least a bit beyond it in the direction that makes the most sense to their particular project.

New authors sometimes ask me, “What is the best way to promote a book?” And I always respond by saying, “It depends on the book and it depends on you.” And it also depends on the audience. You wouldn’t speak primarily before groups of college students and submit your book for review in pet magazines for a book related to elderly abuse. Nor would you focus your promotional efforts through a magnificent website with all the bells and whistles, high-end retail stores or expensive TV ads when your audience is comprised of homeless families. Likewise, if you are pretty much homebound, you can’t expect to go on the speaking circuit and do signings in every major city as a way to promote your book.

There are promotional activities within every possible category and it is up to the individual author to choose those few that he/she can reasonably pursue and then to pursue them with gusto. I recommend reviewing your promotional tactics every few months and making appropriate adjustments—crank up the activity on those you are involved in, add one or two new ones and, most certainly, drop any of those that are not working for you.

Note: Don’t give up on any ideas too soon. Sometimes the results are slow in coming. Make sure that you give each good idea a reasonable chance.

If you need help selecting and/or organizing your book promotion activities, sign up for my Book Promotion Course.
http://www.matilijapress.com/course_bookpromotion.htm

June 26, 2010

Encourage Repeat Customers by Doing Good Business

Filed under: Book Promotion — Patricia @ 4:19 am

Yesterday, my blog title promised something I realized that I didn’t provide—how to treat your customers well. In my early morning fog, I ended up talking about how to get customers rather than how to maintain a healthy customer base.

What comprises good business practices? How do you make a good impression?
• Communicate clearly with your customers.
• Provide what you promise in your advertising.
• Make all transactions as smooth and easy as possible.
• Give something more than your customer expects.
• Pack books so they arrive undamaged.
• Ship in a timely manner.
• Handle any problems promptly, cheerfully and satisfactorily.

I like the idea of giving something more than customers expect. I know one author who
wraps her poetry book in pretty tissue paper and ties it with a piece of ribbon before sliding it into the padded mailer to ship. I enclose a gift magnet with the image of the book cover with shipments of my cat stories books.

It’s actually fairly easy to please a satisfied customer. The real challenge comes when something goes wrong with the order.

One author I know inadvertently shipped out a box of books that included a couple of flawed books. When the customer explained the problem, my friend replaced the books at no charge and even returned the customer’s original payment for those two books in order to maintain good customer relations.

A few years ago, a customer called me to say that the Ojai history book I sold him had a signature of pages missing. To keep things simple and take care of the problem quickly, I did not ask him to return the damaged book. I immediately shipped him a new book. And to further repair customer relations, I enclosed a copy of my Nordhoff Cemetery book as a bonus. This man will not hesitate doing business with my company again and he may even tell others about Matilija Press and Patricia Fry.

Sometimes an author/publisher is asked to go beyond what should be reasonably expected and, sometimes the author loses. As an example, a few years ago, a gentleman from Australia ordered one of my books through my website. He contacted me almost immediately after making the transaction to say that his card was charged several times, but he only wanted one copy of the book. I checked my merchant account system and, sure enough, his card had been charged something like eleven times. He admitted to having clicked “buy” maybe twice, but not eleven times.

This was my first experience with this sort of problem and it was a slow go. When I completed the tedious process of hand crediting his card, I contacted the customer and he claimed that I was still charging him for two copies of the book.

What? I double checked carefully and discovered that I had accidentally inserted the wrong credit card number in one instance while attempting to issue him the appropriate credit. Turns out it was a valid credit card number and it greedily accepted the credit.

I didn’t know what to do, so I called the tech people for my merchant account system and they advised me to simply charge that same card in order to retrieve my money. I issued my customer one more credit in the amount of the book and I attempted to charge the card I erroneously credited. Guess what? This card was red-flagged and was being investigated. I never did get that money back. Consequently, for all of my trouble and time (because of a situation caused by the customer), I ended up with zilch. Regardless, I sent him the book he ordered.

Not every transaction is flawless. That’s for sure. But you will make more friends and attract more customers (including repeat customers) if you do your best to keep things simple and if you will give the customer the benefit of the doubt.

Visit my new website: http://www.patriciafry.com

June 25, 2010

Treat Your Readers Like Gold

Filed under: Book Promotion — Patricia @ 5:56 am

One thing an author needs is readers. This is true whether you are a one-time author who just wants to get your memoir down on paper or a career author with many books in your future. Readers are your bread and butter, your best support system and your harshest critics. It is important to establish an excellent rapport with your audience, but how? There are many ways.

Maintaining a good connection with your audience isn’t unlike nurturing a friendship, partnership or any other relationship. Through your writing and your actions, you should strive to gain the trust and respect of your readers. However, in order to meet your goals of teaching, informing or entertaining others, you must first get their attention.

You know how to nurture a friendship, right? You communicate—you are present. You let others know that you care. You share. You respond to their difficulties, celebrate their accomplishments and offer constant support.

How do you establish and manage a meaningful relationship with your readership? Here are some suggestions:

• Write the book they want/need.
• Make sure you let them know that the book exists.
• Maintain contact with your readers through an active blog.
• Continue supplying readers with information and resources through articles.
• Be constantly visible through many channels, including social media.

This is probably what most of you authors are already doing. Good! But it is important that you continue posting meaningful material at your blog; communicating through your Facebook, Linkedin, etc. accounts; writing articles of substance; showing up at various events attended by your audience; making yourself available to respond to question and so forth.

Your audience is important to the success of your book. That’s why I join other experts in urging you to start thinking about your readers long before you actually write the book. And continue thinking about them and catering to them for as long as you hope to sell copies of your book.

For more about making all of the right decisions with regard to your book project, read my book, The Right Way to Write, Publish and Sell Your Book: http://www.matilijapress.com/rightway.html

For a fun read this summer and/or as a gift, purchase my latest book, Catscapades, True Cat Tales.
http://www.matilijapress.com/catscapades.html

June 24, 2010

Self-Publishing Versus Self-Publishing

Filed under: Publishing — Patricia @ 6:35 am

It happened again yesterday. Someone said to me, “I self-published my book.” The old-school side of my brain responded with an image of him having established his own publishing company. But no. When he handed me a copy of his book, I could see that it had been produced by one of the many pay-to-publish services. He paid to have his book published, all right, but he doesn’t own the ISBN, so he doesn’t have the freedom to approach booksellers or distributors and he would be hard-pressed to come out ahead when participating in a book festival. Heck, he can’t even afford to send out very many review copies.

The truth is, it is darn hard and can get quite expensive to promote books produced by a pay-to-publish company. First, you have the initial cost for their editorial services, page layout and cover design (if you so choose) and the production of the book. Then, in many cases, you have to buy the copies you want to sell. It can take a while to recoup your investment. Many countless authors never do. If you buy into any of the company’s marketing programs, that’s more money out of pocket.

Some authors hand over everything they have saved for their book projects and then have nothing left to purchase copies of their own books in order to send out review copies, take them to book festivals, etc. It can take many months of aggressive promotion to finally dig out of the financial hole. Some authors just don’t consider the fact that, once the final payment is made toward the production of their books, that’s not the end of their financial responsibility. Now they need money to purchase books so they can sell them. And don’t forget to factor in shipping expenses for those books going out to reviewers, etc. Can you see how these authors are actually going deeper into debt rather than recouping their expenses.

Mark Levine, in his book, The Fine Print of Self-Publishing, provides some interesting facts and figures related to 45 specific “self-publishing companies.” I strongly suggest reading this book before going that route. And I’m not saying it is the wrong route. I just want you to have a clear understanding of the pros and cons—make your publishing decisions from your head, not your emotions.

For many projects and their authors, I recommend true self-publishing. You establish your own publishing company. You make all of the decisions. And you reap all of the profits. If you are a bit intimidated by this idea, sign up for my Self-Publishing Course. I’m offering a discount through June 2010. See my May 24, 2010 blog for details. Learn more about this and my other five courses here:
http://www.matilijapress.com/courses.htm

I’m starting a new project today and it involves you. Find the editorial error in my blog this morning and I’ll send you my ebook of your choice.

Choices are:
The Authors Repair Kit
The Successful Author’s Handbook
The Successful Writer’s Handbook
How to Write a Successful Book Proposal in 8 Days or Less

Leave your comment here or email me at PLFry620@yahoo.com.

June 23, 2010

Don’t Miss the Next Writers’ Conference

Filed under: Resources — Patricia @ 4:30 am

Are you interested in attending writers’ conferences and entering writing contests? Do you sometimes miss deadlines because you didn’t know about the event or activity in time? Here’s a tip that might help. Don’t just lament the fact that you missed the opportunity. Make note of the conferences and contests you discover in your favorite newsletters and forums for future reference.

In other words, you might read about a conference being held near you—one that you didn’t know anything about. But it is occurring next month and you can’t make it on such short notice. Print out the announcement or jot down the contact information and file it in your “Pending Conferences” file for possible attendance next year. If you read about a contest that interests you, but the deadline is too close for you to manage, copy the story or ad and file it away so that you are prepared to enter the contest next year.

Note the deadline and write it on your next year’s calendar so that you won’t miss the opportunity again.

I speak at writers’ conferences throughout the US. A couple of times during the year, I will search the various online conference directories for opportunities, note the submission period on my calendar and file the coordinating information to access when it is appropriate. But all conferences are not listed in these directories, so I keep an eye on the events sections in the newsletters and magazines I receive. And I note those conferences I’d like to attend.

Online conference directories:
http://www.allconferences.com
http://www.bvents.com

Have you visited my new website, yet? I’m getting excellent feedback from it: http://www.patriciafry.com

June 22, 2010

Celebrate Your Writing Milestones

Filed under: Writing — Patricia @ 6:00 am

We all experience milestones in our lives and in our writing careers and projects. Do you recognize yours? Do you celebrate them? Some of you may ask, “What’s the point?”

Let’s examine the concept of the milestone. What is it, anyway? I consider a milestone as a high point in one’s life or career. Most writers and authors have many and I think it is a good idea to celebrate them—at least to acknowledge them.

What could be considered a milestone? When you get a highly sought-after writing assignment, sell a piece you worked really hard on, get published in a prestigious magazine, get your book reviewed by one of the pre-publication reviewers, land a publishing contract, get a 5-star review, sell your first 1,000 books, etc. Even the act of starting a book and finishing a book should be celebrated.

I believe that if we give ourselves pats on the back—if we openly acknowledge our accomplishments and achievements—we are more apt to value the work that we do, the effort we put in and the strides we make. When we value what we are doing—take it seriously—we are more encouraged to continue in our quest for success.

How do you acknowledge or celebrate your milestones? Do you follow a ritual of any kind or do you just make a mental note of congratulations to yourself and maybe share the news with your writing buddy or group? I sometimes treat myself to a nice long walk. Or I’ll actually take a mocha break with a friend. When I go back to work, I do so with a greater sense of confidence and enthusiasm.

Time is running out. Sign up today for one of 6 online courses at a 20% discount. Learn more about the courses here:
http://www.matilijapress.com/courses.htm

June 21, 2010

Listen to Your Publishing Experts

Filed under: Publishing — Patricia @ 4:47 am

Irene Watson offers an excellent article for hopeful authors in her June 21, 2010 newsletter, Reader Views. I recommend that you read it BEFORE writing your book—or, at least before you choose your publishing option. Her title is, “Why I Wouldn’t Read Your Book.” Read it here and learn:
http://www.readerviews.com/newsletters/2010.06/21.html

Are you sometimes confused as to who, in the world of publishing, you should listen to? Once you enter into this domain, you begin to read books and articles on book publishing, attend writers’ group meetings and conferences, talk to other authors you meet in various settings and so forth. My hope is that you will begin this study BEFORE you start the writing. But most of you don’t. I should say that most of “us” don’t. For the majority of people, the writing comes first. We feel a strong urge to get the idea and the material on paper as a first step.

Whatever avenue you take, you will eventually be gathering information about publishing. The problem is, the more you gather, the more conflicted and confused you become. I can see many of you nodding your heads as you read this. You wonder, “Who should I listen to?” “Where can I get reliable information?”

Here’s my criteria:

• Pay attention to the published author who has been in the business for at least 10 years and who, preferably, works successfully with other authors.

• Listen to the author who has had multiple and varied experiences in publishing.

• Consider the variety of the author’s publishing experiences—has he/she self-published only? Or have they only been published through traditional publishers?

• Study the articles, books, etc. by several different well-known publishing experts and find the common threads. If Poynter, Jud, Fry and Sansevieri all say the same thing, perhaps it is something you should consider.

Sure, pay attention to every tidbit that comes your way, but also:

• Double and triple check everything.
• Use your common sense in the decision-making process.
• Follow your head instead of your heart.
• Consider that shortcuts often lead to disaster.

There are recommendations that hopeful authors would rather disregard. When they do, they often seriously jeopardize their projects. Here are some of the best bits of advice that many authors ignore, which is the reason why such a high percentage of books fail.

• Study the publishing industry before getting involved.

• Write a book proposal first.

• Hire a good book editor.

• Follow your good sense rather than your emotions when choosing a publishing option.

Irene Watson’s article provides an excellent heads-up for authors who are headstrong and hell-bent on heading down the publishing path without using their heads.
A good place to start studying the complex and competitive publishing industry or a good addition to the mix of study material is my book, The Right Way to Write, Publish and Sell Your Book:
http://www.matilijapress.com/rightway.html

June 20, 2010

Block Bloggers’ Block

Filed under: Writing — Patricia @ 3:39 am

So you’ve established a blog related to the theme of your book. Now what? As you understand it, you’re supposed to post something on a fairly regular basis. Yes, everything you read and hear indicates that the more often you post, the more attention you’ll attract to your blog—thus, your book.

But what do you write? How will you come up with interesting, useful material every day or even once a week? As you know, I post to this blog every day. I’ve developed a habit of writing a blog post first thing in the morning after I’ve checked and responded to my email. Here are some of the prompts I use:

1: Pick broad topics from your table of contents. For a book on cat care you can write about bringing a kitten home, items you need for a cat, veterinary care for cats, feeding a cat, cat behavior problems, etc.

2: Use your index to come up with more refined ideas. Should you feed wet or dry food, for example, which cat toys could present a danger, when is it okay to stop getting your cat inoculated, how to kitten-proof your home, which litter is best and why, should your cat go outside, grooming a cat, etc.

3: Cultivate each idea—breaking them into even smaller idea fragments. Cat food recalls, why do cats like feather toys, the 5 most dangerous items for cats that are found in most homes, why choose a natural litter, how to remove a tick from a cat, how to keep your cat off of the counter, which grooming tool is best for your particular cat’s fur and so forth.

4: Write from your research. Continue researching all aspects of cat care. Subscribe to appropriate magazines and newsletters, join cat-related organizations and frequent cat websites and other blogs. Report on breaking news (40 cats rescued from abandoned home), new research findings (cats found to have been domesticated as early as 130,000 years ago), your experiences (my cat survives horrendous accident), your thoughts (why some cats can’t jump) or pop culture (cats of the stars).

5: Share some of your writing/publishing knowledge. You might write about the challenge of promoting a book about cats, book promotion ideas for animal books or resources for animal writers.

In order to continue a blog for months and even years, you have to think pretty much like a freelance article writer. You have to train yourself to see ideas everywhere. Perhaps you see a cat sitting in the back window of a passing car. That ought to spark an idea for a post on traveling with your cat, moving with a cat or how to make your cat more car-friendly.

You’ll want to listen more intently. The story your neighbor tells about dressing her childhood cat and pushing her down the street in a buggy might make the beginnings of a charming blog post. You might overhear someone in the grocery store talking about feeding stray cats. This may prompt you to write a piece on how to start or manage a cat colony.

There really are ideas everywhere. It’s up to you to discover them, dissect them, spin them appropriately, conduct additional research where necessary and use them to entertain, inform and educate your blog followers.

Confession: After over 800 blog posts, I do sometimes stare at a blank screen for a few minutes on some mornings. I wonder what I will write about today. So how do I break through my bloggers’ block? I use these 5 tips, of course. But I might also get a spark of an idea from my daily Google Alerts (sign up at: http://www.google.com/alerts). I sometime scan through old posts for prompts. I think about recent conversations or experiences I’ve had with other authors. I refer to articles that caught my eye in newsletters I’ve received. Occasionally, I flesh out a topic I’ve been writing about for a book or an article. And sometimes, I just meditate for a few minutes and an idea pops into my mind.

What tricks and tools do you use to stay on top of your game and come up with ideas for your blog and for the articles you submit?

You have 10 more days to sign up for one of my six online courses at a discount. Read the May 24, 2010 blog post for more information. Visit this site to learn more about each course: http://www.matilijapress.com/courses.htm

June 19, 2010

Authors, Get Out of the House

Filed under: Writing — Patricia @ 4:48 am

Do you write at home? Has the Internet become your social life as well as your writing prompt and avenue for book marketing activities?

If you stay holed up in your house and office most of the time, you could be missing out on some important opportunities—opportunities to experience, learn and grow. Think about it, without life experiences, would you have come as far as you have with your writing? What do you think will happen if you cut these off at the pass—if you stop collecting experiences and perspective?

I believe that our writing suffers when we neglect our social life and our sense of adventure. When we are participating, we are experiencing life, thus we are gathering perspective, information, new thought and scads of ideas to bring back to our writing. Living and doing is what keeps our writing from becoming stale.

Getting out into the world can also enhance our book marketing efforts. The Internet is certainly a wonderful tool for promoting our books. There are many avenues we can pursue right at our fingertips. But I believe that we can bring more success to our projects when we also show up outside of our domains—when we mingle and participate. There are important things we can learn from others in social settings and from just being away from our comfort zones.

This weekend consider leaving the house or office with an open mind. Take in ideas, consider the opportunities that come before you. Try saying “yes” more often and see what happens—how your writing is enhanced and/or your book sale increase. Consider the possibilities.

• Take a walk or bike ride around the neighborhood.
• Attend a local event.
• Stop in at a coffee shop and sit for a while with a latte.
• Show up at a meeting of your old organization or club.
• Take a picnic lunch to the park, lakeside or beach.
• Go shopping.
• Volunteer.
• Take friends to lunch.
• Visit a retirement home.
• Join a writers’ group.
• Take a hike.
• Do a book signing.
• Interview someone for an article.
• Set up a speaking engagement.
• Do a little gardening.

The key is to involve yourself in these activities. Engage all of your senses. Experience every aspect of each of them.

• Observe.
• Engage.
• Study.
• Explore.
• Scrutinize.
• Question.
• Dissect.
• Analyze.

Do this and a couple of things will happen. You may actually enjoy yourself. Most likely, you will return to your home office/your writing room with some valuable gifts that can only be found when you get out of the house.

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